Contact Us
If you have any queries, need to update your account details, or to report lost, stolen or damaged membership cards, please contact the administration office during office hours (9AM to 5PM) on 9417 9229 or

PIN Retrieval
If you have forgotten the PIN for your membership card, you may also contact us via the phone number above during office hours or e-mail. Please note, for the security of our members we require the following information:
 
Name
Address
Phone Number
Date Of Birth
Card Number (found on the bottom right corner of your membership card)
 
A PIN Retrieval request form is available on our Help page.