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How to use our automated video library.
Renting using the Internet
Renting using the dispenser
Returning
Recharging your membership card using cash
Recharging your membership card using EFTPOS/Credit Card
 
Layout of the dispensers parts
Renting using the Internet
Internet Reservations. Click for larger image
  1. First, select the location you would like to browse from here.
  2. Once you have arrived at that locations browsing/reservation website, click Login from the menu on the left hand side.
  3. Now enter your card number or membership number as the Client ID (note: you must prefix your number with the letters AA. Fo convenience this has already been typed into the Client ID textbox). For the PIN, simply enter the PIN you selected when applying for membership (the same as you would use at the SELECTOR).
  4. After successfully logging in, you now have access to browse titles, see if they are currently available to rent, and if so also make a reservation to hold them for up to 1 hour. Depending whether the Master or Minor PIN was used to log in, you will also have access to R rated and Adult titles.
  5. To reserve an item, it must first be listed as available. On the Product Details page, a link "Reserve" will be shown. After clicking Reserve, a confirmation page will be shown where you may either click NO to cancel the reservation or click YES to confirm and finalize the reservation. A confirmation of your reservation will then be shown.
  6. You may continue to select more titles to rent in this way.
  7. After completing your reservations, simply head to the dispenser your reservations were made at remembering to take your membership card.
  8. Insert your membership card into the MINIROBOT (PICKUP & RETURN) and your selected items will be dispensed for you.
NOTE: You have 60 minutes to retrieve your items before reservations made using the Internet become voided.
 
Renting using the dispenser
Selector Reservations. Click for larger image
  1. Insert your membership card into the SELECTOR (SELECTION & RESERVATION).
  2. Enter your secret PIN using the numbered buttons around the screen.
  3. Select the function to be performed - ie rental, purchase or re-charge using the buttons around the screen.
  4. From the enquiry screen, you may select a genre to view or alternatively select "Complete List", "New Releases", or "Adult" for erotic titles (you must be over 18 and use the Master PIN to view adult or R rated).
  5. The format is indicated by a symbol to the left of the title: DVD Icon being DVD, VHS Icon being VHS.
  6. Move up and down the lists until you find the title to rent. On this screen, you may also filter the list to show only VHS or DVD by pressing the button numbered 3.
  7. Press the RESERVE button to mark the currently highlighted selection for rental. Press Unreserve to unmark selected titles.
  8. You may continue to select more titles to rent in this way.
  9. Once finished press the BACK button, then FINISH and a confirmation list of reserved titles will be shown.
  10. If you are happy with your selections, press EXIT and wait for your membership card to be returned to you.
  11. The RESERVATION process is now complete. Take your membership card and insert it into the MINIROBOT (PICKUP & RETURN).
  12. Your selected items will be dispensed for you.
NOTE: You have 10 minutes to retrieve your items before reservations made at the SELECTOR become voided.
 
Returning
  1. Insert your membership card into the MINIROBOT (PICKUP & RETURN)
  2. The product access gate will open automatically.
        a) immediately insert the first item - only one item may be inserted at a time. The door will close after the first item and the item will be put away. The door will open again when ready to accept the next item being returned. This process will continue until you have no more items to return.
        b) ) if you have items reserved, once you have finished returning items, please wait while each item reserved is dispensed.
  3. Once you have no more items to return, or to collect, the dispenser will automatically eject your membership card. Don't forget to take your card with you before leaving!
NOTE: You must have your membership card with you in order to return items as the rental charge is deducted from your membership card at the time of returning the items. It is also important that you have sufficient credit on your card when returning items.
It is also possible to return and retrieve items even when the SELECTOR adjacent is in use by another customer.
 
Recharging your membership card using cash
  1. Insert your membership card into the SELECTOR (SELECTION & RESERVATION)
  2. Enter your secret PIN using the numbered buttons around the screen.
  3. Using the buttons around the screen, press button number 1 - Recharge.
  4. Next, press button number 6 to select Cash Recharge.
  5. The Buster24h system provides bonuses when you recharge you membership card. The more you re-charge, the more bonuses you receive.
  6. When recharging by Cash, only notes will be accepted - coins are not accepted.
  7. Insert each bank note one at a time, keeping notes straight and to the right hand side of the money reader slot.
  8. Repeat until the desired balance has been inserted.
  9. Once complete, press BACK (button 0). Any bonuses earned will now be calculated and added to your membership card.
NOTE: Any bonuses received have a limited life and must be used before expiry or they will be forfeited.
 
Recharging your membership card using EFTPOS/Credit Card
  1. Insert your membership card into the SELECTOR (SELECTION & RESERVATION)
  2. Enter your secret PIN using the numbered buttons around the screen.
  3. Using the buttons around the screen, press button number 1 - Recharge.
  4. Next, press button number 7 to select EFTPOS Recharge.
  5. The Buster24h system provides bonuses when you re-charge you membership card. The more you re-charge, the more bonuses you receive.
  6. Now set the amount you wish to charge to your ATM or credit card, using button 2 to increase and button 4 to decrease.
  7. When you have set the amount, you must press button 3 to confirm.
  8. At this point, you may swipe your ATM or credit card through the EFTPOS terminal.
  9. After swiping your card, the EFTPOS terminal will ask which account you wish to use. To select, simply press CHQ, SAV or CR on the EFTPOS keypad.
  10. Using the EFTPOS terminal, enter your ATM PIN if required, and press OK to confirm. Credit card users may just press OK.
  11. The terminal will now communicate with the bank, and once completed a receipt will be printed (at the top of the dispenser, above the cash reader).
  12. The SELECTOR screen will now show whether the transaction was approved or declined.
  13. Once completed, press Back (button 0) on the SELECTOR and the balance and any bonuses will be added to your membership card.
NOTE: Any bonuses received have a limited life and must be used before expiry or they will be forfeited.